We value our tenants and do everything in our power to see that their needs are met. We realize that happy tenants are key to a well running and financially viable property. Tenants (or landlords for that matter) can contact us anytime 24/7 if they have any issues. We are ALWAYS available. Tenant satisfaction is one of our top priorities.
We also make it easy to lease space in properties that we manage. By utilizing the Appfolio online screening tools, we can get quick approval for applicants. Upon completion of the screening process and gaining approval for the applicant, we utilize the American Industrial Real Estate Association (AIR Forms) to prepare and finalize the lease agreement. If a broker is used to lease out vacancies, which is usually the case, we work closely with them to ensure that everything is being done fill the vacant spaces.
Tenants can utilize the online portal anytime to make make their rental payments. Logging into the online portal also gives them access to maintenance request forms. Once a maintenance request form is filled out, it is sent immediately to the management team. We always respond to these requests without delay. If preferred, we are always available by telephone, email or text message as well.